We are seeking strong medical-area profiles to reinforce clinical and patient-facing operations, ensuring consistent, human-centered, and results-driven execution. Our goal is to elevate patient experience, documentation accuracy, care coordination, and process compliance, while maintaining strict confidentiality and high service standards.

If the Medical area is where you want to grow and your experience aligns with roles such as Medical Assistant, Patient Coordinator, Medical Receptionist, Clinical Intake Specialist, Medical Records Specialist, Care Coordinator, or Billing/Insurance Support (depending on the focus), we encourage you to apply. This posting is designed to build a strong medical talent database for current and future openings.

Profiles That May Apply

• Medical Assistant
• Clinical Assistant
• Patient Coordinator
• Care Coordinator
• Front Desk (Clinic)
• Medical Receptionist
• Clinical Intake Specialist (Medical)
• Medical Records
• Medical Billing & Insurance Support
• Appointment & Follow-up Specialist

Technical Competencies

• Patient support and coordination: scheduling, confirmations, follow-ups, reminders, and basic patient guidance.
• Clinical documentation: accurate data entry, record maintenance, file organization, and documentation control.
• Intake processes: information gathering, administrative triage (non-diagnostic), and requirement verification.
• Appointment logistics: coordination between patient, provider, tests/labs, and documentation requirements.
• Compliance and confidentiality: strong “HIPAA-like” mindset and strict handling of sensitive information (PII/PHI).
• Digital tools: EMR/EHR familiarity (when applicable), CRM tools, Excel/Sheets trackers, and communication platforms.
• Billing/insurance support (when applicable): verification, documentation completion, and follow-up tracking.

Behavioral Competencies

• Empathy and professionalism: patient-centered communication with a calm, respectful approach.
• High accuracy and discipline: minimal errors and no omissions in clinically relevant administrative data.
• Composure under pressure: manages volume and sensitive situations with stability.
• Ownership and follow-through: closes loops and ensures continuity across patient tasks.
• Team collaboration: strong coordination with clinical and administrative stakeholders.

General Requirements

• Experience in clinical support roles or medical coordination (on-site or remote, depending on role).
• Strong ethics, professionalism, and commitment to confidentiality.
• Advanced English (C1 preferred) and fluent Spanish.

Note: Licenses, credentials, or certifications may be a plus—or required—depending on whether the role is clinical vs. medical-administrative coordination.

Cross-Functional Responsibilities

• Coordinate the patient flow: scheduling, confirmations, post-visit follow-up, and required documentation.
• Capture and maintain accurate, organized patient information within files/systems.
• Ensure adherence to internal workflows and confidentiality standards.
• Produce concise status updates (follow-ups, open items, patients pending contact).
• Escalate clinically relevant concerns promptly to the appropriate supervisor/provider.